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The Role\: BFO Delegated Admin

We are seeking a dedicated and experienced Salesforce Delegated Admin to support our country operations in the East Asia region. This role will be responsible for managing user profiles, providing technical user support, and enhancing salesforce data to drive operational excellence.

What will you do?

Main Responsibilities

· Support East Asia region country operations through effective Salesforce administration

· Manage Salesforce user profiles and permissions to ensure smooth and secure operations

· Provide 1st and 2nd level technical user support to address system-related issues and inquiries

· Conduct onboarding & annual user training for users

· Enhance opportunity, contact, and sales event data to ensure accuracy and completeness

· Provide support in report and dashboard creation and maintenance to enable data-driven decision-making