Job Title:

BI Associate Business Intelligence and Insights Group (TCF)

Job Description

This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.

Would be involved in End-to-End lifecycle of the Dashboard / reports:
•\t Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
•\t Support gathering requirements and Consultation / Solution Design.
•\t Should be able to communicate effectively during the development phase.
•\t Conducts and leads UAT, Troubleshooting and Resolution.
•\t End-user Engagement: Communication and Education.

• Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
  : Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
  : Package information to drive forward actionable insights.

• Leverage data and information structure to ensure - single source of truth.  

• Improve the data availability by acting as a Subject Matter Expert between cross functional teams.  

• Ensure data accuracy, timeliness and validation prior to presentation.

• Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.

• Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.

• Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents.  Author documentation for SOPs and the knowledge base.  Creating playbooks around the role and deliverables.

• Actively promote a culture of collaboration and teamwork across organizational boundaries.  Willing to break down functional silos to drive measurable business results.

• Maintain confidentiality.

Location:

PHL Work-at-Home NCR QC

Language Requirements:

Time Type:

Full time2023-11-30

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