Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The primary objective is to deliver efficient support and problem-solving assistance for Vodafone Enterprise applications and services. This involves implementing monitoring measures, providing proactive actions, and resolving issues to maintain optimal service availability and performance. Additionally, ensuring timely availability of closing, trade, and daily reports is a crucial responsibility.

Role Profile Ensure uninterrupted data delivery and availability by implementing daily health checks and automation processes.Handle operational jobs, tune services and applications, and establish quality gates and alerts to optimize system performance.Take responsibility for successful post-production testing and implementation of applied changes to the systems.Investigate and follow up on open problem notifications with Application Development and vendors, implementing necessary corrective actions.Effectively support finance monthly closing activities and trade review reports, addressing closing issues, extractions, models, and reporting.Participate in setting daily/weekly/monthly KPIs for service availability, monitor all KPIs, and take appropriate actions in case of violations or potential issues.Provide support for BI services and enterprise applications round the clock, ensuring critical production services are properly monitored and failures are handled.Handle support services and BI/enterprise applications within the normal on-call or shift-based duty actions, ensuring availability and timely response.
 Core Competencies and Qualifications From 0-2 years’ experience in BI Apps and technologies B.SC of Computer Science, Engineering and equivalent CertificatesData Warehouse Concepts: Strong understanding of data warehousing principles, including data modelling, ETL processes, integration, and data quality.Database Management Systems: Proficiency in working with database Oracle, PL-SQL querying and performance tuning.ETL Tools and Data Integration: Experience with ETL tools like Informatica, DataStage, or SSIS, and the ability to develop, and troubleshoot ETL workflows.Data Analysis and Reporting: Strong analytical skills for data analysis, trend identification, and generating reports or dashboards to support decision-making.Troubleshooting and Automation: Ability to resolve technical issues related to data loading, transformation, and reporting, and familiarity with scripting languages for automation.Programming and Admin skills: Fair Knowledge for WebLogic, TOMCAT, Jboss  ,Python Business Object Reporting, Java, Shell scriptingNot a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.