Bilingual Account Representative
Total Quality Logistics
About the role:
\nAs an Account Representative for TQL’s Mexico cross-border division, you’ll become the founding Mexico Account Rep for your office. After paid training and hands on mentorship, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.
What’s in it for you:
\n\n$45,000 base salary with uncapped commission opportunity\nHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match\nLeadership advancement opportunities with 75% of leaders promoted from within\nWe win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)\n\n
What you'll be doing:
\n\nCommunicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs\nManage daily shipment activities, resolving issues to ensure pickup and delivery is on time\nWork with the sales team to provide and negotiate competitive pricing and rates\nUpdate and manage shipment information utilizing our industry-leading tech platforms\nCollaborate with the support team to guarantee each shipment is serviced properly\nAssist with billing and accounting responsibilities as needed\n\n
What you need:
\n\nFluent in Spanish and English\nCollege degree is preferred, but not required\nSales experience preferred, but not required\nThe determination to work harder than anyone you know\nStrong problem-solving skills, while being forthright about conflict\nAbility to work with the latest technologies\nAn obsession for great customer service\n\n
Where you'll be: 935 Gravier Street Suite 2000, New Orleans, LA 70112
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