A Carter Lumber Bilingual Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This position works closely with all production departments as well as dispatching, to coordinate and track work orders from production to delivery. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Excellent telephone and customer service skillsStrong organizational and planning skillsAbility to multi-task; Strong time management skillsStrong attention to detailExceptional written and verbal communication skillsKnowledge of Microsoft Office including Outlook, Word, and ExcelPrevious customer service experienceBilingual strongly preferred (English/Spanish)Responsibilities:Assists in creating orders in management systemConfirms deliveries with customersPrints required layouts and documentation dailyEnsures the paperwork process is running smoothlyAnswers office phone calls and directs calls accordinglyAssists customers by providing information on products, stock, and lead timesResolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care ofAssists with payrollPerforms clerical duties such as data entry, filing, copying, and faxingEnsures safety standards and best practices are met during production. Ensures that all machines and equipment are being properly used and maintained.Benefits Provided (full-time employees):Medical InsuranceVision InsuranceDental InsuranceDisability InsuranceLife InsuranceEmployer-matching 401(k) PlanMilitary encouraged to apply!IND123