Adecco is hiring immediately for an **_Bilingual Business Analyst_** with a local client in **Miami, FL** Apply now if you meet the qualifications listed below! + **Pay:** $ 32.06 + **Shift/Hours: Monday - Friday 7am - 4pm OR 8am - 5pm** + Hybrid - 3 days Onsite / 2 days Remote CashPro Consultant serves as a seasoned proficient technical liaison between our systems to train, educate and support LATAM clients. First point of contact for inquiries received in Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Supports the process of translating business needs into formal Business Requirements deliverables. Acts as liaison between business unit and software, hardware developers, and vendors. Participates in design, development, and implementation of complex applications, or systems, often using new technologies. Serves as a fully seasoned, proficient technical resource. Participates as an individual contributor on projects, completing activities as a part of a team related to special initiatives or operations. Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash management, card and/or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. + **Must be fluent Portuguese** + Strong problem-solving skills + Strong attention to detail + Ability to conduct discussions with Clients in a confident manner. + Intermediate ability in computer skills. + Ability to navigate multiple computer systems while interacting with the customer. + Routine accountability is for technical knowledge and capabilities. Typically as an individual contributor. + IT degree preferred or substantially equivalent experience. + Preferred 3 years minimum experience with technical support or banking services + 1-2 years Banking/Financial industry experience. + 1+ years of experience working with customers. + Excellent communications skills, and ability to present to an audience. + Ability to work under pressure in a team environment. + Ability to liaise with all levels of the firm and people with different experiences and backgrounds. + Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate. + Comfortable receiving ongoing performance feedback and coaching. + Comfortable with ongoing change and learning new technology/processes. + Ability to analyze and resolve customer inquiries. + Ability to provide a positive customer experience through creative solutions. + Ability to engage with customers, begin a conversation, build rapport, and handle objections. **Pay Details:** $32.06 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance