**DESCRIPTION** The HQ Sales Customer Manager plays a key role in the management of clients’ business at assigned customer accounts. This role is responsible for growing sales & market share of the brands represented, while earning a profit for our Tier 1 client & Acosta. This role focuses specifically on evolving key accounts, including Distributors & Wholesalers. The core responsibilities of the HQ Sales Customer Manager are: + Sales growth for client + Commission-based revenue growth for Acosta. + Customer satisfaction & retention **RESPONSABILITÉS** **At Acosta, our values drive our behavior. Eligible candidates for this position should exhibit the following Acosta values:** + People Minded: Must show dignity & respect to all people. + Integrity: Must exemplify the highest degree of ethical behavior. + Results Oriented: Must show passion, pride & commitment to succeed. + Trust: Must be honest, sincere & confident. + Teamwork: Must build trusting relationships. + Innovation: Must progress through a combination of creativity, common sense & vision. **Day to day, the HQ Sales Customer Manager:** + Delivers volume & sales objectives at assigned customers. + Achieves results at the lowest possible selling cost, while maximizing company revenues (including commissions, bonuses, etc.). + Develops Customer Business Plans that deliver our client’s business priorities. + Proactively calls on key decision-makers at assigned customers to sell business plans, programs & concepts that improve long-term business results. + Oversees all client expenditures at assigned customers. + Responsibly manages client’s trade marketing funds, processes direct shipments (via the Sales Support Coordinator) & leverages data to sell new concepts to customers. + Creates forecasts & trade spend plans/budgets & operates within those guardrails. + Understands & knows how to calculate & communicate ROI. + Leverages knowledge of customer, market, client, and tools (marketing, technology, administrative resources, etc.) to accomplish objectives. + Provides timely information of selling priorities to Retail Sales Managers, as required. + Utilizes computer systems & technology to achieve objectives. + Completes special projects as requested. **LES QUALIFICATIONS** + 3+ years of relevant head quarter sales experience in the consumer-packaged goods industry (recent relevant experience selling to national grocery accounts, distributors and/or wholesalers required). + Bilingual in English & French **required** **.** + Canadian Tire experience strongly preferred. + Excellent relationship building skills; proven success in relationship building & management. + Initiative-taker, with outstanding organizational skills, and strong abilities to multitask & prioritize. + Experience anticipating client needs & developing solutions. + Experience developing, tracking, and monitoring cross-functional processes (Requiring a proficiency in Excel). + Proficiency with Microsoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web-based applications. + Excellent presentation & communication skills. **DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. **We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.** _By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ Canada: http://acosta.jobs/privacy-policy-ca/ **A French version of this job description is also available here: https://french.acosta.jobs/ | Une version française de cette description de poste est également disponible ici : https://french.acosta.jobs/** **Catégorie d'emploi:** **Wholesale** **Type de position:** **Full time** **Unité commerciale:** **Sales** **Échelle salariale:** **$85,000.00 - $95,000.00** **Company:** **Mosaic Sales Solutions Canada Operating Co** **Req ID:** **3786** **\#fr** About Us: Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. Acosta et ses filiales, de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. Acosta et ses filiales sont des employeurs offrant l’égalité des chances. Nous nous engageons à fournir des aménagements pour les personnes handicapées. Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation. Acosta, and its subsidiaries, is an Equal Opportunity Employer