Bilingual Claims & Risk Management Coordinator Job Location CA-ON-Toronto Posted Date 11 hours ago(1/9/2025 3:06 PM)   2025-13984   Permanent Full Time Building : Address 11 Church Street  

 

Title: Bilingual Claims & Risk Management Coordinator

 

Reports To: Manager, Risk and Insurance (based at 11 Church Street, Toronto) 

 

Summary: The Bilingual Claims & Risk Management Coordinator will have responsibility for supporting CAPREIT’s Insurance Risk Management programs with a focus on claims administration and tenant insurance management.

Responsibilities:

 

Claims Administration

Monitors and actions incident reports/claims on internal claims systemReviews, records and marks incident reports for action by the third-party claims administratorManages liability claims through CAPREIT’s third Party claims administrator and monitors claims to ensure timely and appropriate closureManages claims workflows and information on internal claims system Coordinates movement of information between site operations, our insurers, and counselCoordinates communication on property claims between site operations, and insurance company, providing support to operations in presenting claims to insurerReviews invoicing from TPA, obtains approval to process and updates into monthly claims data.Monitors for receipt of subrogation claim paymentsAssists with the preparation monthly loss reports for CAPREIT.

Tenant Insurance

Tracks all incoming tenant insurance as well as cancellation notifications Works closely with Insurance Analyst to educate site staff and tenants on the importance of tenant insuranceReports to OM’s on participation rates in their portfoliosManages the tenant insurance function on the resident portal, once rolled out

 

Qualifications:

1-2 years of property/casualty claims experienceInsurance or risk management related courses (CIP/CRM) completed or in process preferredAbility and comfort to review insurance and contractual documents (insurance certificates, policy documents, contracts, etc.)Flexibility – CAPREIT is a very active organization – need to multitask, self-regulate and prioritizeAbility to work independentlyAbility to work in team environments and with remote team membersExcellent written and oral communication.Must be bilingual in French and English as this team is based in Toronto.