Back to Search Bilingual Client Service Representative Category: Professional Location: Salt Lake City, UT 84119 Pay: $40,000.00 Annually Posted: 1 day ago Status: Open Description

Bilingual Client Service Representative

Join us as a detail-driven Client Service Representative, ensuring seamless fulfillment and strong e-commerce partnerships!

What's in it for you?

Competitive pay and Yearly Bonuses (Performance based)Company party during the holidays401k with a company match

Bilingual Client Service Representative Details:

Direct Hire position$40,000.00 to $45,000.00 /annuallyFirst ShiftServe as the primary point of contact for e-commerce clients, addressing inquiries and providing timely, accurate information related to their fulfillment needs.Work closely with clients to understand their packing, shipping, and inventory needs, ensuring that all distributor requirements are met in a timely and efficient manner.Assist in overseeing order fulfillment processes, including verifying that orders are packed according to client specifications and ensuring on-time delivery.Proactively identify and resolve any issues that may arise regarding order fulfillment, packaging, shipping, or other client concerns, ensuring customer satisfaction.Maintain accurate records of client communications, special requests, and fulfillment requirements. Provide updates and reports to management as needed.Work closely with warehouse and shipping teams to ensure that client requirements are followed through efficiently. Foster teamwork and ensure smooth communication across departments.Conduct quality checks to ensure that packaging and fulfillment processes meet client expectations and compliance standards.Previous experience in customer service or client relations, preferably within the fulfillment, logistics, or e-commerce industries.Ability to carefully follow specific client instructions and ensure that all requirements are met.Strong critical thinking and problem-solving skills to address issues and find solutions quickly.Comfortable using customer relationship management (CRM) software and fulfillment systems.Ability to work collaboratively with others to ensure smooth operations.Familiarity with fulfillment center processes and inventory management systems.

Bilingual Client Service Representative Qualifications:

Previous experience in customer service or client relations, preferably within the fulfillment, logistics, or e-commerce industries.Strong written and verbal communication skills, with the ability to interact effectively with clients and internal teams.Ability to carefully follow specific client instructions and ensure that all requirements are met.Strong critical thinking and problem-solving skills to address issues and find solutions quickly.Comfortable using customer relationship management (CRM) software and fulfillment systems. Familiarity with fulfillment center processes and inventory management systems.Must Speak English and Spanish

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.

How to Apply:

Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!

Oliver Bergen

3025 Washington Blvd.

Ogden, UT 84401

(801) 781-2310 ext.

oliver.bergen@elwoodprofessional.com

Qualifications

*See above for qualifications

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