Become a Bilingual Customer Service Representative with Transdev!About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Transdev in Denver, Co. is hiring Bilingual Customer Service Representative to act as a liaison for our customers, providers, and clients. We seek friendly, customer service-oriented people dedicated to providing quality customer service.   Transdev is proud to offer   Non-CBA Position: A competitive compensation package of $22.00 for bilingual Benefits include:Vacation: up to two (2) weeksSick days: up to 48 hours/6 daysHolidays: 8 paid holidays. Paid based on work schedule.Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short-term disability, and voluntary long-term disability.Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:  Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.Comprehensive understanding of policies and proceduresMeet or exceed established performance requirements. Document trip authorizations and details, including transportation type, pickup times, appointment times, and addresses.Other duties as required.Qualifications: High School Diploma, GED, or equivalent.Computer literateExcellent customer service skills.Ability to operate standard telephone system.Subject to drug testing, 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:  Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.