Pay Rate: $17 Location: Toronto ON Job Type: Contract Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion. This role is hybrid, 2 days per week in office in Toronto.

Responsibilities Include: Addressing client phone and email inquiries promptly and efficiently Applying problem-solving skills and discretion to meet customer needs Supporting center operations by following goals, policies, and procedures Identifying sales opportunities and fostering teamwork through positive engagement Must Have Qualifications: 2+ years of experience working in the Financial Industry Strong knowledge of securities settlement 2+ years of customer service experience working in a contact center environment Nice to have Qualifications: Completion of a CSC course Cantonese, Mandarin, or French speaking Prior contact center experience in the Financial Industry
If you are interested in hearing more about this role, please send your updated resume in MS Word format to Anojiha at anojiha@ifgpr.com.

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