Applicants must reside in Puerto Rico in order to be considered for this position!
Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with the ability to manage customer accounts and resolve concerns. We highly value the reliability and availability of candidates prospective work schedules. Associates may work remotely (If they reside in Puerto Rico). Oportunidad de empleo!
Perks & Benefits Climate Controlled Environment Other on the spot perks Paid Training Weekly paychecks Direct Deposit or Cash Card pay options Paid Sick Leave Paid Time Off Sign on Bonus (Restrictions Apply) Referral Bonus (Restrictions Apply) Employment Type & Shifts Full Time Part Time Long Term 1st Shift 2nd Shift Job ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerIdentify customer needs, research issues, and provide solutionsMaintain strong communication records for all conversationsAble to process & enter large amount of data into our system with accuracyMeet individual and team performance goalsStrong written and verbal communication skills.Excellent attention to detail
Hablante bilingue requerido40 words typing per minute minimumProficient with Windows operating systemsKnowledge of Microsoft Office suite (Excel, Word, Outlook)1 year Customer Service experienceAvailable to work a schedule between 7:00 AM-8:00 PM (Monday to Saturday)Reliable transportation
Associate Requirements Associates Degree Drug Test Must be at least 18 years old The hourly rate for this position is anticipated between $11.25 - $12.75 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at .