We are looking for talented people to help us deliver exceptional bilingual (Spanish) customer service as a Bilingual Customer Service Representative at TTEC - WORKING REMOTE initially, and later working from the office location (Santo Amaro region). Our client is a technology global leader of cloud data services.
Responsibilities:
Customer service to generate business opportunities for executives from all over Latin AmericaProviding information regarding a technology solutionProspection for arranging meetings and confirming the participation of executives in eventsDatabase update and spreadsheet fillingRequirements:
Fluent level of SpanishHigh School DiplomaExperience in Customer ServiceExcellent interpersonal relationship, teamwork spirit, ease in mastering and assimilating new toolsStrong verbal and written communication skillsEasy access to the Santo Amaro regionĀPlus:
Completed or ongoing higher education in the technology fieldSales Force experienceSkills:
Computer skills, especially in MS ExcelEase in mastering toolsTrustworthy and professional about the use of the confidential information you have access toFocus on quality of service and respect for deadlines and customer careAdditional information:
Salary: R$ 1.667,88+ VT + VR or VA
Benefits: Medical Insurance, Dental Insurance, Nursery Aid, Life Insurance, Growth opportunities, Dynamic and Friendly Working Environment, Partnerships with Universities, Language Schools and Gyms (GymPass)
Schedule: 125 h (part-time)
Location: Santo Amaro (Cenesp)
Hiring Regime: CLT
Why TTEC?
As a leading global provider of experience, engagement and growth solutions, TTEC helps companies offer their customers simple, personal and amazing experiences across all communication channels.
At TTEC you can enjoy a dynamic career that offers exciting opportunities for professional development and career growth. Our dynamic and inclusive culture is based on a set of values that guide our relationships with our business partners, our clients and each other.
Founded in 1982 and with more than 50,000 employees operating on six continents, we combine technology and humanity to help our business partners deliver an excellent customer experience, building loyalty and expanding their business. Together, our two divisions (TTEC Digital and TTEC Engage) help companies make every customer contact-whether in person, online, over the phone, in social media, or through a mobile app-simple, personal, and exceptional!
Not only will you have the chance to create amazing experiences for yourself, you will help create them for others. So join our team and take your career to amazing places!
TTEC is proud to be an equal opportunity employer and prioritizes hiring people with disabilities (Law 8,213)