Job Description Insight Global is seeking a Bilingual Customer Support Analyst I for one of its oil and gas clients in Tulsa, OK. This role involves providing IT customer support, resolving escalated issues, daily PC/LAN troubleshooting, and contributing to support processes and reports. The ideal candidate will be bilingual and have a degree in Computer Science, MIS, or equivalent work experience, and at least 1 year in IT Customer Support. This is a 6-18 month contract position with the potential for extension or conversion to a permanent role, offering a pay rate of $23/hr to $27/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1+ Years of Experience in IT Customer Support Experience troubleshooting PC LAN Connection Issues General IT knowledge to diagnose and resolve customer's support needs Ability to work in a fast-paced environment Strong customer service and people skills Bilingual English/Spanish is a MUST Some SAP knowledge beneficial  Experience working in a software dev environment beneficial null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.