Bilingual Executive Support Specialist - Freelance, Remote

Department: Boutique Client

Employment Type: Full Time

Location: LatAm - Colombia

Reporting To: Client via Magic

Compensation: $7.00 / hour

Description\nAbout the Client
A leading property funding and mortgage brokerage firm specializing in providing accessible loan programs and financial solutions to diverse communities across the United States. With a focus on empowering individuals through specialized financing options, including ITIN loans and DSCR programs, they help both first-time homebuyers and seasoned investors achieve their real estate goals. Their commitment to education and personalized guidance has established them as a trusted partner in real estate financing solutions.

Why does this role exist?
We are seeking a bilingual executive support specialist to enhance client relationship management, streamline communication processes, and expand outreach initiatives. This role will be crucial in ensuring seamless follow-up with clients, managing webinars, and maintaining strong client relationships while supporting the company's marketing efforts in both English and Spanish-speaking markets.

The Impact you’ll makeClient Relations & Communication\nFollow-up with clients regarding appointments and paperwork\nHandle bilingual client communications via email and phone\nSupport the closing process through prospect nurturing\nEnsure timely completion of documentation\nWebinar Support\nAssist in setting up and managing Zoom webinars\nManage participant interactions during live sessions\nHandle webinar replays and follow-up communications\nRespond to participant questions in chat\nMarketing & Social Media Management\nAssist in setting up and managing Facebook advertising campaigns\nManage Instagram and Facebook content calendars\nCreate and schedule social media content using Canva\nManage posts across Instagram and Facebook\nCoordinate marketing materials in both languages\nAdministrative Support\nManage calendar and appointments using MS Outlook\nCoordinate through MS Teams and Monday.com\nMaintain organized documentation\nHandle CRM updates and management\n

Skills, Knowledge and ExpertiseRequired:\nFluent bilingual proficiency in Spanish and English (written and verbal)\nProven experience in executive assistance and client support\nExperience with webinar management and social media platforms\nProficiency in required tools (High Level CRM, Canva, MS Office Suite or equivalent)\nBackground in customer service or client relations\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nAdvanced proficiency in MS Office Suite\nSocial media management expertise\nCRM system proficiency\nDigital marketing tools knowledge\nContent creation abilities\nYou should apply if… \nYou thrive in fast-paced, client-focused environments\nYou're passionate about helping others achieve their real estate goals\nYou excel in both English and Spanish business communications\nYou're self-motivated and detail-oriented\nYou enjoy managing multiple priorities\nYou have a natural talent for building relationships\nYou're tech-savvy and quick to learn new tools\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday, 10 AM to 7 PM EST (Eastern Standard Time)\nOccasional weekend availability for urgent matters\n40 hours per week\nCompensation:\n$7 per hour\nNo benefits package included\n

Benefits