Location: Various Locations, NY Category: Professional Posted On: Tue Sep 17 2024 Job Description: Empire State University is currently seeking a full-time Bilingual Financial Aid Advisor (State Title: Financial Aid Advisor) to join the Financial Aid team. The Financial Aid Advisor will administer, evaluate, process, verify, award and deny federal, state and institutional financial aid. The advisor will determine financial aid applicants' need as prescribed under congressional need analysis and federal regulations for the purpose of awarding student loans and campus-based funds. They will counsel and confer with students with regard to student expense budgets and personal and family situations that may be related to financial need determination and financial aid opportunities in person or via the telephone or written correspondence. Job Requirements: Required Qualifications: + Bachelor's degree from a regionally accredited institution. + Bilingual and biliterate in Spanish and English. + Proficiency in computer applications and the aptitude to quickly learn new technology. + Ability to set priorities, meet deadlines and handle multiple tasks; demonstrated ability to work in a fast-paced environment. + Initiative and creativity and the ability to function well in an environment that promotes both teamwork and independence. + Strong, well-developed organizational, written and oral communication skills. + Excellent customer services skills and the ability to work effectively with students, the public, the university community and external constituencies with a sensitivity to the needs of and an appreciation for cultural and group differences. Preferred Qualifications: + Experience with Banner (or other higher education) student system. + A minimum of 3 years financial aid experience. + Ability to apply complex regulations to a variety of situations. + Prior knowledge of and experience working with bilingual and emergent bilingual learners, particularly in online settings. + Prior experience working effectively with faculty, staff, and students from diverse linguistic, cultural, and socioeconomic backgrounds. Special Information: + The office is located in Saratoga Springs, NY but remote work is available for this position. + Must be able to work a flexible schedule during peak periods. + Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. + SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: SL3 / $57,000-$60,000, commensurate with experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov. SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website: www.sunyempire.edu/safety-security/.