As our Bilingual Customer Success Consultant, you will be responsible for developing customer relationships that promote retention and loyalty every day. To thrive in this position, you will work closely with customers to make sure they are happy with the services they receive and to support them in fully utilizing their product. This will be achieved through a structured multi-channel contact strategy and a Customer Success Program to maximize the value of the selected products and services. This will be driven by a consultative approach based on the customer needs and aspirations for their business.

***This is a hybrid role that requires you to come into the Sage downtown Vancouver or Sage downtown Toronto office 3 days a week***