Bilingual French/English Inside Sales Manager Job Description: As our Bilingual French/English Inside Sales Manager, you will lead a team of high-performing retention colleagues working directly with our customers to maintain active business care plans. Every day, you will lead the team to achieve additional value through add-on services, migration to additional Sage products/services, and maintaining a low churn percentage in value and volume. To thrive in this role, you will foster a team culture of high performance, adherence to Sage values and behaviors, and brand champions. These goals are achieved by effective collaboration and coordination with internal Sage teams and colleague development. ***This is a hybrid office role that comes into the downtown Vancouver office 3 days a week*** Key Responsibilities: • Coach and monitor sales colleague calls to ensure best practices. • Coach sales colleagues on best practices for driving customer renewals, sales prospecting, opportunity management, and closing skills. • Assist colleagues in developing the right strategy based on customer needs, technology requirements, and commercial terms to deliver the best solution for the customer and Sage. • Identify obstacles and ways to increase prospecting leads by the team • Track and report KPIs to align with sales objectives and meet and exceed quota expectations. • Able to proactively identify calling campaign trends and opportunities based on campaign results. • Present sales, revenue, expense reports, and realistic forecasts to the management team. Qualifications: • Fluent in French & English, written and verbal. • 5+ years of B2B inside sales experience. • 2+ years of indirect/direct inside sales leadership experience in the Software / SaaS industry. • Must be able to integrate rapidly with an existing team. • Background in developing a successful sales and account management team is essential. • High-energy leader who can energize sales staff to attain and exceed ambitious goals. • Ability to work well with senior leaders, peers, and administrative departments to accomplish objectives and build relationships across the business. Plenty of perks: • 100% paid premiums for health, dental, and vision coverage. • RRSP contribution match (100% up to 4%). • 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days). • 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date. • 5 days paid yearly to volunteer (through Sage Foundation). • $5,250 tuition reimbursement per calendar year starting 6 months after the hire date. • Sage Wellness Rewards Program (annual fitness reimbursement). • Library of on-demand career development options and ongoing training offerings. Who is Sage: https://www.sage.com/en-us/company/about-sage/ Life at Sage: https://www.sage.com/en-us/company/careers/ Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be The compensation will be determined by location, level, job-related knowledge, education, and experience. Certain provinces in Canada require job postings to include a reasonable estimate of the salary range applicable to the role. For this role, in those locations, the target salary+commissions, OTE (On Target Earnings) for new hires is $65,000 to $120,000. In addition to base salary, employees will participate in either a bonus plan based on company and individual performance or a role-based commission plan. Our talent acquisition team will provide specific opportunities on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package. #LI-MB2 Function: Sales Country: Canada Office Location: Richmond Work Place type: Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-ca/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-ca/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.