McAllen, Texas, USA
35 days ago
Bilingual Inside Representative

Location(s)

McAllen, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.

Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Position Summary:

Join Kemper’s Direct-to-Consumer sales team as a dynamic, customer-focused closer! We are seeking a bilingual (English/Spanish) sales professional who thrives in a team environment and is passionate about customer-centric selling. If you have a Texas Producer Property and Casualty Insurance license, that’s a plus—but if not, we’ll provide the training you need.

Our sales center operates Monday to Friday, 8:00 am to 8:00 pm CST, and Saturday, 8:00 am to 5:00pm CST. If you are ready to make an impact and grow with us, we want to meet you!

Position Responsibilities:

Provide insurance quotes and convert leads into policies in a professional and ethical manner.Engage customers through inbound and outbound calls to assess insurance needs and turn prospects into customers.Prospect and qualify insurance leads from internal and external sources.Cross-sell additional services and products, including property, and commercial insurance.Maintain accurate customer records, including lead sources, responses, and policy details, per company procedures.Complete all required training promptly, including in-depth knowledge of Kemper Auto products and state-specific coverages.Obtain and maintain Property and Casualty licenses, including non-resident licenses, as required within 60 days of employment.Must pass licensing exam(s) within four (4) attempts.Assists customer with other services as appropriate.


Position Qualifications:

6 months of prior experience in sales required.Insurance sales experience preferred.A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time in order to remain employed.Must be proficient in Spanish and English.Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers.Previous experience with Excel, Word and web-based systems preferred.Experience with and the ability to use a PC to perform daily duties required.Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines.Work schedule may fluctuate based on business need and will include evening and weekend hours.This position is a hybrid role that will require some reporting to the McAllen, TX office.Work schedule may fluctuate based on business need and will include evening and weekend hours.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.  Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

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