BRANTFORD, ONTARIO, Canada
1 day ago
Bilingual Inside Technical Sales Representative

If you are a bilingual (English & French) technical sales professional looking for an opportunity to grow, Emerson has an exciting opportunity for you. We are seeking a dynamic and motivated Inside Technical Sales Representative to join our team. The successful candidate will play a crucial role in driving sales and fostering strong relationships with both new and existing customers. This position requires a blend of technical knowledge and exceptional sales skills to effectively communicate the value of our products and services. As an Inside Technical Sales Representative you will provide inside technical support by responding to and processing customer requests. You will develop a deep understanding of the customers' key goals and how Emerson can provide solutions to help meet them. 
 

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE: 

Proactively engage with potential and existing customers via phone, email, and virtual meetings to identify their technical needs and provide appropriate solutions. Develop and maintain a deep understanding of our product portfolio and stay informed about industry trends and technologies. Generate new business opportunities through lead follow-up, cold calling, and targeted outreach. Provide accurate quotations, product troubleshooting and competitor crossovers based on customer requirements. Collaborate with the outside sales, customer service, marketing and operations teams to address customer inquiries and ensure seamless service delivery. Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline management in our CRM system. Provide regular feedback and insights to the outside sales team to help refine sales strategies and improve customer experience.Work within our CRM, Sales Force to resolve customer and inter-company submitted inquires. Keep files & quotes current and organized. Back up other team members as needed.
 

WHO YOU ARE: You partner with others to get work done. You understand that different situations may call for different approaches. You follow through on commitments. You provide timely and helpful information to individuals across the organization. 
 

FOR THIS ROLE, YOU WILL NEED: 

Diploma in any technical field (e.g., Engineering, Fluid Power, Electrical) or equivalent experience. Proven experience in technical sales or a similar sales role, preferably within the Industrial or Factory automation sector. Strong understanding of technical concepts and the ability to convey complex information in a clear and concise manner. Excellent communication, negotiation, and interpersonal skills in both English and French language. Self-motivated with a proactive approach to identifying and pursuing sales opportunities. Ability to work independently and as part of a collaborative team. Proficiency in using CRM software and Microsoft Office Suite. Strong organizational skills and attention to detail Able to work in Canada withour sponsorship now or in the future
 

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

Experience using Salesforce CRM

OUR OFFER TO YOU: 

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage.  Employee Assistance Program, Defined Contribution Pension Plan (DCCP), tuition reimbursement, employee resource groups, recognition, and much more.  Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.  We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership.  We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. 

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