SWBC is seeking a talented individual to operate a multi-line phone system, direct calls, greet visitors, and perform other light clerical duties.​

Why you'll love this role:

In this role you will be part of a great team, with an opportunity to interact with a diverse group of employees, and contribute toward SWBC’s Mission to provide excellent service.

Essential duties include the following:

Receives over-flow calls on a multi-line phone system.Screens and/or directs calls to appropriate department and/or staff member.Obtains proper information from caller such as caller's name, nature of business, and person being called upon.Greets screens and/or directs visitors to appropriate department and/or staff member by obtaining the proper information such as visitor’s name, nature of business, and person being called upon.Maintains, creates, and issues access badges to visitors, contractors, new employees, and current employees on an as needed basis.Provides administrative support to other departments on an as needed basis.Provides intermittent training and assistance to switchboard relief operators.Assist other PEO departments with projects/tasks as needed.

 

Serious candidates will possess the minimum qualifications:

High School Diploma or GED required.Minimum of one (1) year of experience answering a multi-line phone system, administrative support, or related experience, preferably in a customer service or financial services environment.Experience working with a multi-line phone system and other basic office equipment.Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills.Excellent problem solving skills.Able to type 35 WPM accurately and have a basic knowledge of computers.Bilingual in Spanish is required.Able to sit for long periods of time while operating the phone system and related activities.Able to lift 10 – 20 lbs. of packages or deliveries.Proficient in Outlook and Word.Possess reliable transportation to support flexible work schedule.Able to be available to work Monday-Friday with flexibility to work overtime as needed.Reliable and good team player.

SWBC offers*:  

Competitive overall compensation packageWork/Life balance Employee engagement activities and recognition awards Years of Service awardsCareer enhancement and growth opportunities Leadership Academy and Mentor ProgramContinuing education and career certifications Variety of healthcare coverage optionsTraditional and Roth 401(k) retirement plans Lucrative Wellness Program

*Based upon employee eligibility 

     

Additional Information:

    

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

    

Please note, SWBC does not hire tobacco users as allowed by law.

    

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.