JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

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At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. 

Bilingual Receptionist / Hostess  

What this job involves: is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service.

Benefits to eligible employees, include: 

Direct Hiring by the company.  Base Salary.  Legal benefits: IMSS, vacations, vacation bonus, bonus.  Life Insurance + death support  Psychological, Medical, Nutritional, Legal, Financial and Veterinary Consulting (remotely)  HANU: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.   Constant training: +15,000 courses  

We are currently seeking a dynamic individual for the role of Bilingual Receptionist / Hostess to join our team: 

Location:   Col. Juarez, Cuauhtemoc, CDMXWork schedule:   Monday to Friday form 8 am to 6 pmWork model:  on site

What is your day to day?

Greet associates, visitors or other service partners when they enter the space or in passing.  Provide visitor management support when necessary, warm welcome, greeting, familiarizing guests with the site and amenities; escorting when necessarySupport Client HR with new hire onboarding; conduct bi-weekly site tours and participate in Welcome Week and orientationBe attuned with associates, build meaningful relationships, and develop trusted advisor status with associatesReceives and responds to all requests (verbal, email) or issues quickly, including a personal follow-up to ensure questions/requests are answered.Provide intuitive workplace delivery, anticipating associates needsAssist Community Ambassador in any related duties throughout the dayManages front desk, day users and visitor check-in and check-out processAssist with HR Team and Building Administration in parking pass distribution and record retentionResolves problems associated with all building services including janitorial, mailroom handling incoming and outgoing mail, copier services, parking, badging, and conference rooms. Submit work orders through appropriate channels.Conducts daily site walks to assess site and floor conditionsLiaises and works collaboratively with associates and OP, FM, Engineering, Project Mgmt, etc. and vendors to support the functionality of the workspace – One TeamSupports data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectivesAssist with logistics for the common area pantry services, to include ensuring timely delivery, upkeep of inventory, assisting with check-in of catering servicesManages receptionist services, kitchen and office supplies, reorder stock as neededIdentifies and report any issues affecting the space or workplace experience experienceProvides support for booking conference rooms, triaging associate requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, room set up and signageConducts daily conference room inspections at least 20 minutes prior to the start of the meeting to ensure client readiness and to proactively address issues regarding equipment functionality, furniture set up and state of repairCreate opportunities to touch base with the event point of contact to proactively address any concerns prior to the event start timeAssists with meeting room, space and Audio-Visual equipment setupMaintains inventory of products needed for events, office supplies, etc. in a manner consistent with sustainability measures taken by both JLL and client and adhering to a ‘less is more’ practice to avoid clutter and unnecessary spendsIssues temporary badges and provide information about the building and area

  Desired experience and technical skills

3 years prior experience in hospitality, tourism, events operations property management, or related professions.Hospitality mindset focusedExcellent verbal and written communication skills, ability to communicate professionally at all levelsMeticulous with strong organizational and time management skillsAttention to detailStrong interpersonal skills and highly collaborativeConduct and actively participate in video conferencing meetings effectiveProficiency with Microsoft Office and Google SuiteFluent in English and Spanish.

Location:

On-site –Ciudad de Mexico,MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.