TalentWorld is recruiting a Service Delivery Manager for a full-time and permanent position at the airport. As a bilingual French/English Service Delivery Manager, you'll be at the forefront of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.

From optimizing processes to fostering a culture of collaboration, you'll play a pivotal role in our continued success. 

 What’s in it for you:

Paid vacation  Full range of medical and dental benefits  Training is provided to help you grow your skills  Free parking on site  

Service Delivery Manager Responsibilities: 

Conduct and supervise daily operations to meet productivity targets and quality standards.  Develop and implement streamlined processes to enhance efficiency.  Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.  Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.  Foster a culture of teamwork, accountability, and continuous improvement among team members.  Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow. Coach staff on how to improve performance and develop new skills in a positive manner.

Service Delivery Manager Qualifications:

Post-secondary education or equivalent work experience.  Speak French and English A minimum of 1-3 years of direct management experience. Strong leadership skills with a track record of building high-performing teams.  Exceptional analytical and problem-solving abilities.  Excellent communication and interpersonal skills.  A strategic mindset with the ability to drive results in a dynamic environment.

We know a resume doesn’t tell the whole story. Even if you don’t think you checked all the boxes, let's talk. 

Apply now! And you could have a job tomorrow!  

Accommodation is available upon request to support your participation during all stages of the recruitment process. 

TWGWRPO