Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
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Bilingual Spanish/English Receptionist
\n \n \n$19.00/Hourly
\n \n \nLocation: New Brunswick, NJ
\n \n \nFull-time with Full Benefits
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Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
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We are seeking a dedicated and professional Bilingual Spanish/English Receptionist to join our NJ FamilyCare Team. This position requires an individual who possesses exceptional communication skills in both Spanish and English, as well as a strong commitment to providing excellent customer service. The successful candidate will be the first point of contact for our clients and visitors, making it essential to create a welcoming and efficient atmosphere while managing various administrative tasks.
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Working for you
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Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
\n \n \nPerkSpot- Employee discount Program
\n \n \nCareer Growth Opportunities
\n \n \nFull Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
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Responsibilities:
\n \n \nGreet and welcome visitors in a courteous and professional manner.
\n \nAnswer incoming calls and respond to inquiries in both Spanish and English.
\n \n \nSchedule and coordinate appointments for staff and clients efficiently.
\n \n \nMaintain a clean and organized reception area to ensure a professional environment.
\n \n \nAssist with administrative tasks such as filing, data entry, and document preparation.
\n \n \nHandle incoming and outgoing correspondence, including emails and packages.
\n \n \nProvide support to team members and management as needed, contributing to overall office efficiency.
\n \n \nEmptying the Dropbox daily managing the contents
\n \n \nVerifying their Medicaid case number utilizing the Medicaid system
\n \n \nManaging wait list
\n \n \nScheduling appointments (by managing calendars in outlook)
\n \n \nCleaning and restocking front area
\n \n \nClearing voicemails and drop box (scan docs from drop box), messaging HBC’s by using teams
\n \nUpdating customer sign in sheet
\n \n \nScanning all collected documents and Medicaid applications
\n \n \nAnd other clerical duties as needed.
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Requirements
\n \n \nFluency in both Spanish and English, with excellent verbal and written communication skills.
\n \n \nProven experience in a receptionist or similar front office role.
\n \n \nStrong organizational skills with the ability to manage multiple tasks simultaneously.
\n \n \nProficient in using office equipment, such as computers, printers, and multi-line phone systems.
\n \n \nFamiliarity with common office software, including. FEPS, Connexion(CXN), Outlook, Teams
\n \n \nDemonstrated ability to provide excellent customer service
\nStrong attention to detail and problem-solving skills, ensuring accuracy in all tasks.
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Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $19.00 per hour.
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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
\nPeople with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
\nAt Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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