Billing Account Specialist Job Summary:   

The Joint Use Management System (JUMS) plays a vital role in Georgia Power’s management of attachments to Distribution poles. The Billing Account Specialist position utilizes JUMS and other departmental and Company software to ensure the timely and accurate billing and collections of Georgia Power’s Joint Use and Make Ready organization by providing billing and/or receivables services associated with third-party attachments to regulated Georgia Power distribution poles. In addition, the position conducts periodic audits of billing and/or receivables records and investigates and resolves attaching party questions and issues, and supports the collections process, which includes contacting attachers on past due invoices as needed.  Other tasks that may be performed as needed include reconciling accounts, responding to internal and external questions and inquiries, extracting data and generating reports, and collaborating with team members on process designs and improvements. This position will be required to report to 241 Ralph McGill Blvd NE, Atlanta, GA Monday through Thursday.

Job Requirements:   

Education:

Bachelor’s Degree preferred; degree in Accounting, Finance, Engineering or Business Administration is a plus

 

Experience:

3-5 years’ experience in distribution field engineering, joint use, make ready, customer service and/or a financial/billing function is preferred  Experience in Excel Experience in customer support Experience in rates, processes and/or billing applications strongly desired Experience in Access, Power BI, and other database and reporting tools preferred Experience working with applications such as JETS, CAMP, CATEE and JUMS is preferred Experience in joint use and attachment processes in a field or support office role is a plus Experience with content and document management applications with integrations into workflow is a plus Experience with relational databases is a plus (e.g., ORACLE, SQL SERVER) 

 

Knowledge, Skills and Abilities:

Knowledge of accounting, corporate finance, analysis and reporting, and Generally Accepted Accounting Principles (GAAP) Must be deadline oriented and have a strong attention to detail Data entry management and general math skills Strong analytical, problem-solving and decision-making skills Ability to plan, prioritize and manage time appropriately Strong interpersonal skills and comfortable interacting with internal and external customers and stakeholders Strong verbal and written communication skills MS Word and Excel – intermediate proficiency Strong interpersonal and organizational skills, and ability to multi-task Sound judgment and discretion concerning confidential and sensitive issues/information Effective interpersonal and conflict resolution skills to build teamwork and trust Must have a customer focus, with the ability to adapt to constant change High initiative and focus on personal development Working knowledge of the following is a plus: Rates for third party attachers Joint Use and Pole Attachment billing policies and procedures Joint Use and Pole Attachment contracts, terms and conditions Concepts of business compliance and controls General knowledge of databases Oracle AR JUMS Technical ability to pull data from a variety of sources, consolidate and analyze the data Ability to analyze spatial and tabular data, support analytics and provide detailed reports  Understanding of functional business processes as they relate to billing and working understanding of data attributes that support these business processes a plus Ability to work in team environment

 

Role Responsibilities May Include:   

Coordinate activities for Joint Use and Make Ready accounts to ensure accurate and timely billing and receivables for third party attachers to Georgia Power regulated distribution poles Record basic accounting transactions via journal entries Perform general ledger account reconciliations; analyze, research and resolve outstanding items/issues Monitor reports/accounts/expenses; make adjustments as needed Work with internal and external stakeholders to resolve problems, answer questions and provide recommendations Calculate, review, and analyze financial information relating to billing, receivables, and collections; support collections activities Generate standard and non-standard reports; analyze reports and provide recommendations Review workflow processes and provide continuous process improvement suggestions Develop training materials/guidebooks and perform internal and external training related to Joint Use and Make Ready billing procedures and internal controls Prepare and maintain documentation to support any legal challenges and support team in developing legal and regulatory submissions Assist internal and external stakeholders with Joint Use and Make Ready billing questions and communicate accordingly Support the Contracting and Make Ready functions as needed to enhance and improve stakeholder value  Assist with updating processes and communications as needed Analyze billing results based on contracts and the appropriate rate and/or costs billed; proactively communicate as needed to add value Establish new accounts and appropriately apply rates that adhere to regulatory requirements and Company policies Adhere to all applicable compliance regulations for rates and specific contract requirements, retention of documentation, and obtaining appropriate approvals as necessary Test and validate system enhancements and rate changes to ensure all rates and job expenses are calculating appropriately Maintain accurate billing documentation for accounts through JUMS Participate in SERP activities as needed, which may include after hours and weekends