Billing Specialist

As a billing administrator, you'll be responsible for managing the billing process within Facility Solutions Group. You will be responsible for ensuring accurate and timely invoicing, monitoring accounts receivable, and handling customer inquiries related to billing and payments.

Responsibilities

Generate and distribute customer invoices accurately and on time-based on sales or service agreements.

Verify and reconcile invoice data, ensuring billing information, pricing, and discounts are accurate.

Review and process billing adjustments, credits, and refunds as necessary.

Monitor accounts receivable and follow up on overdue payments.

Investigate and resolve billing discrepancies or issues raised by customers or internal stakeholders.

Collaborate with sales, customer service, and finance departments to resolve customer inquiries or disputes related to billing and payments.

Maintain accurate and up-to-date customer records, including contact information, payment terms, and billing preferences.

Prepare and analyze accounts receivable reports, including aging reports, collection status, and cash flow projections.

Conduct regular reviews of billing processes and recommend process improvements to enhance efficiency and accuracy.

Stay updated on industry best practices and billing and accounts receivable management regulations.