SUMMARY

The Billing Analyst It is responsible for supporting the billing operations within a company. This role will work with internal and external customers in order to obtain the necessary information to execute the monthly billing process and improve customer satisfaction. This position requires a high degree of involvement in detailed data management, advanced excel modeling skills, reporting and analytics and presentation skills.

PRIMARY RESPONSIBILITIES

Assist with Billing of the acquisitions and analysis Creating Quotes and Rebills Assist in mid-month and month end close duties to ensure accurate and timely billing close Assist in researching client questions regarding billing, order setup, credits and cancellations. Submit credit requests as requested to resolve billing issues. Coordinate with internal teams to validate billing and issue corrections. Coordinate communication between internal teams to facilitate invoice dispute resolutions Identify and solve activation errors as a result of import order fulfillment Perform critical billing imports Perform related duties and special projects/tasks as assigned

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Minimum of 3-5 years of Revenue Cycle or Billing Experience, or equivalent combination of education and experience Background in rebill, credit and cancellation and migration/acquisition and dealt with business-to-business client set up Intermediate MS Excel and MS Word proficiency required Strong analytical and problem-solving skills Ability to multitask and work on multiple projects at the same time Must be a self-managing, motivated individual and have the ability to work in a deadline driven environment

COMPETENCY REQUIRED

Integrity: Earns trust and respect through consistent honesty and professionalism in all interactions. Attention to Details Adaptability and Time Management Applied Learning Initiating Action Planning and Organizing Excellent communication skills (written and verbal); ability to interact with numerous facilities and facility departments.

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