This is a combined posting for Associate Billing and Collections Representative, Billing and Collections Representative and Senior Billing and Collections Representative. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these two positions, we encourage you to apply.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Under the direction of the Central Business Office Director and the direct supervision of the Manager and/or Supervisor, the Associate Billing and Collections Representative is responsible for ensuring correct coding initiatives are met for clean claim submission and correction of claim billed and collected on behalf of Covenant.  This individual addresses claim edits, files all claims on either a UB-04 (RHC) or 1500 (835/837 file formats) and completes follow-up on outstanding accounts.  

Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision.  This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing.  This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake.  

Under minimal supervision, Senior Billing/Collection Representatives, may be required to perform a variety of patient accounting functions including, but not limited to; enrollment processes, governmental and third party billing, self pay account analysis, payment application and department support activities, provision of analysis of operational results management.  Responsible for maintaining system statistical data and productivity reporting in a timely manner.  

 

Associate Billing and Collections Representative

Required qualifications:

Experience in computer applications.

Preferred qualifications:

1 year Health care business office experience or related field. 3 years Medical billing and medical terminology.

Associate Billing and Collections Representative, Salary Range Lubbock, TX - Min: $13.92, Max: $21.28

 

Billing and Collections Representative

Required Qualifications: 

Extensive Customer Service Skills as well as computer application. Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications. 2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.

Preferred Qualifications:

1 year of college Or Business experience. Medical Business Office experience in a physician office or hospital.

Billing and Collections Representative, Salary Range: Lubbock, TX - Min: $15.82, Max: $24.68

Senior Billing and Collections Representative

Required Qualifications:

Experience in customer Service, third party follow-up, government follow-up, patient collections, account resolution, billing, data analysis and/or cash applications. 2 years Patient Accounting experience in a physician office, hospital, or medical collections.

Preferred Qualifications:

Coursework/Training 1 year of college. Or equivalent educ/experience.
- 1 year business experience. Medical Business Office experience in a physician office or hospital.

Senior Billing and Collections Representative, Salary Range: Lubbock, TX - Min: $ $17.81, Max: $ $27.79 
 

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.