Back Returning Candidate? Log back in! Billing and Collections Team Lead ID 2025-6765 Category Billing and Collections Position Type Regular Full-Time Remote Yes Location US- Overview

Job Summary

The Billing and Collections Team Lead is responsible to oversee and assist Billing and Collections Specialists to ensure team processes are followed and assignments are completed in a timely manner. Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to.  

Essential Functions and Responsibilities include the following:

Complete required QA spot checks per week and provide feedback to staff; Collaborate with Management and the QA Department to identify training needs within departmentAnswer questions, provide support, assistance, and direction to team members as neededRelay updates and process changes to teammates when identified and maintain current processes and procedures regarding specific insurance billing informationReview aging reports to identify accounts not being worked timely, trends in unpaid/underpaid claims, and resolve or escalate appropriatelyAssist staff with system issues by resolving and/or submitting new tickets to Information Technology DepartmentSelect, develop, determine and maintain teaching aids using audits tools.  Report training opportunities to ManagementProvide accurate and comprehensive training for new teammates, existing teammates, and cross-functional effortsReview staff productivity, track team’s daily statistics, and facilitate the work flow to ensure completion of assignmentsComplete assigned adjustments, reports, and account assignmentsReview collector appeals for accuracy and thoroughness before submission to payorsReview payor bulletins and newsletters for changes that may impact cash flowOther duties as assigned

Additional Job Requirements

Regular scheduled attendance  Indicate the percentage of time spent traveling - 5%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.  All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.          

Education & Experience

High school diploma or general education degree (GED); and five to eight years’ related experience and/or training; or equivalent combination of education and experienceAssociate’s degree (A.A./A.S.) from two-year college or technical school; preferred1-2 years leadership/training experience; preferred Billing and Collections experience; requiredKnowledge of all Government, Commercial, and Private payers; preferredKnowledge of medical and billing terminology; requiredKnowledge of federal and state rules and regulations regarding HIPAA, collections, filing insurance claims, and filing for reimbursement from federal health care programs; requiredKnowledge of account reimbursement and receivables management

Skills

Excellent written and verbal communication skillsStrong interpersonal skills and a high degree of collaboration at all levelsExcellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlinesAdvanced customer service and phone skillsStrong ability to manage several projects concurrentlyProven problem-solving and complex claim analysis skillsParticipates as a specialized knowledge resource in established processes

Computer Skills

Advanced Microsoft Office, including Word, Excel, PowerPoint and Outlook

Certificates, Licenses, Registrations

None

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

Minimum pay USD $40,625.00/Yr. Maximum Pay USD $58,925.00/Yr. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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