Req#: R33941
Category(s): Finance, Billing
Full Time / Part Time: Full-Time
Shift: First

We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:

Cancer care Critical care medicine Digestive disorder care Heart and vascular disease care Laboratory services Neurological disorders Obstetrics and gynecology care And care for many other injuries, illnesses, and conditions Ranked among highest performing hospitals nationally by U.S. News & World Report Among only 1% of hospitals to be recognized by Magnet® 4 consecutive times Named a top 50 cardiovascular hospital by Watson Health

SCHEDULE:

Full time 40 hours Day shift 7:30 AM – 4:00 PM No weekends or hospital observed holidays

LOCATION:

Baystate Medical Center Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO – up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service. Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health. Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Wellbeing programs that include but are not limited to mental, physical, and financial health.

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Summary:

The Hear & Vascular Billing & Systems Tech reports to the manager of cardiac rehabilitation and Director of Heart & Vascular (H&V) Imaging and Diagnostics, and is accountable for the daily processing and charge entry for the cardiac rehabilitation Regional Program line. The incumbent is also responsible for rectifying any issues related to facility charges to ensure claims are billed timely and accurately.

Additionally, this position is responsible for developing and maintaining charge processes as well as reconciling charges. The incumbent will work closely with the Senior Business and Applications Analyst, supervisors and managers to obtain correct information for billing and reconciliation. Within the parameters of the position, the H&V Billing & Systems Tech is essential to the entering of charge data into the system resulting in accurate and timely submission of inpatient and outpatient charges and reconciliation.

The incumbent in conjunction with the Senior Business and Applications Analyst will ensure maintenance and integrity of the H&V, and Pulmonary related applications.

Observe all health and safety requirements.

Incumbent is expected to adhere to System and department compliance policies, and any applicable laws and regulations. This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned.

Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities: 

1) Exhibits exceptional Customer Service Skills and consistently meets the Baystate Health Operating principles. Communicates effectively and courteously with the team to relay messages in a timely manner in regard to the needs of patients/families.

2) Team work/Unit Support. Works collaboratively with H&V team (staff, and leadership) to perform selected functions that would provide efficient hospital charge throughout.

3) Reviews and ensures that all charge tickets are prepared, batched and entered appropriately using the proper cost center structure for the service(s) provided. Communicate effectively with the BMC leadership to resolve any discrepancies.

4) Accountable for the daily processing and charge entry of all cardiac rehabilitation charge tickets from our Springfield location. Responsible for identifying and rectifying all hospital edits to ensure claims are billed timely and accurately. Resolves all edits within 48 hours of charge entry. This position is responsible for reconciling missing charges using appropriate defined software and communicating concerns with internal and external management.

5) Knowledge of necessary case documents and appropriate data. Understands processes for collecting missing data. Reviews Charge Tickets for completeness for procedure, drug administration charges: Infusion & Injections. Completes a daily log of charges based on location (reconciliation) this log should contain all documentation where charges could not occur and communicates to appropriate management and departments. Enters charge data into SMS. Able to work with appointment books in Centricity Business to book add-on cases to allow for post case data entry. Manages documents for archiving or sending to appropriate departments. Working knowledge of multifunction device to copy, fax, scanning, retrieve data within mailboxes as appropriate.

6) System Support:
Ensures the effective, timely problem resolution and constituent support for assigned systems and services. Works closely with stakeholders (physician, end users) and partners to ensure operational standards reliable operations are achieved. Resolves routine to moderately complex technical issues. Works closely with team members on application and integration touch points within the systems. This includes importing CD information from external systems as requested by Physicians, CD creations for patients or Physicians and sending procedure reports to partnering non-BMP providers as requested.

7) System Maintenance:
Maintain Database to include adding New User access setup from eSarf requests, entering additional ICD 10 codes as requested and manages duplicate patient lists.

Minimum Requirements:

1) Associate degree

2) Previous clerical and customer service

Preferred Requirements: 

1) Previous clerical and customer service in a healthcare setting

Skills and Competencies: 

1) Contributes to a team environment; Exemplifies customer service excellence; Ability to manage multiple tasks; Excellent communication skills, both written and verbal; Flexible; Solutions-oriented; Attention to detail; Able to troubleshoot technical and process issues and document resolutions.

2) Proficient in MS word and MS Excel

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY:

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareer

All correspondence can be directed to:

Jim Pugliese, Healthcare Recruiter

jim.pugliese@baystatehealth.org

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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