Responsibilities:
-Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system. ... -Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
-Reviews invoices for completeness and accuracy.
-Follows up with customers or other division staff/management to resolve identified discrepancies.
-May calculate and prepare manual billings for non-routine, complex billing arrangements.
-May gather and summarize supplemental billing information to accommodate customer billing requirements.
-Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures
-Performs basic and routine research to resolve differences or unidentified / misapplied payments.
-Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office.
-May accept credit card payment from customers over the phone and process recurring payments.
-May complete customer set up in company billing system(s).
-May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned.
Working hours: 8:00 AM - 5:00 PM
Skills:
-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry.
-A thorough knowledge and understanding of billing transactions and processes.
-A minimum of eighteen months related billing experience
Education:
High School
Experience:
1-4 years
Qualifications:
-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry.
-A thorough knowledge and understanding of billing transactions and processes.
-A minimum of eighteen months related billing experience
Apply with us today at www.spherion.com or call us at 301-739-6900 to schedule an interview!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Responsibilities:
-Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
-Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
-Reviews invoices for completeness and accuracy.
-Follows up with customers or other division staff/management to resolve identified discrepancies.
-May calculate and prepare manual billings for non-routine, complex billing arrangements.
-May gather and summarize supplemental billing information to accommodate customer billing requirements.
-Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures
-Performs basic and routine research to resolve differences or unidentified / misapplied payments. ... -Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office.
-May accept credit card payment from customers over the phone and process recurring payments.
-May complete customer set up in company billing system(s).
-May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned.
Working hours: 8:00 AM - 5:00 PM
Skills:
-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry.
-A thorough knowledge and understanding of billing transactions and processes.
-A minimum of eighteen months related billing experience
Education:
High School
Experience:
1-4 years
Qualifications:
-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry.
-A thorough knowledge and understanding of billing transactions and processes.
-A minimum of eighteen months related billing experience
Apply with us today at www.spherion.com or call us at 301-739-6900 to schedule an interview!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
-Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system. -Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction. -Reviews invoices for completeness and accuracy. -Follows up with customers or other division staff/management to resolve identified discrepancies. -May calculate and prepare manual billings for non-routine, complex billing arrangements. -May gather and summarize supplemental billing information to accommodate customer billing requirements. -Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures-Performs basic and routine research to resolve differences or unidentified / misapplied payments.-Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office.-May accept credit card payment from customers over the phone and process recurring payments. -May complete customer set up in company billing system(s). -May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned.
experience1-4 years
skills-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry. -A thorough knowledge and understanding of billing transactions and processes.-A minimum of eighteen months related billing experience
qualifications-Directly related experience in which incumbents have worked with customers in a billing function in a service based industry. -A thorough knowledge and understanding of billing transactions and processes.-A minimum of eighteen months related billing experience
educationHigh School