TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:Responsibilities:
Contact clients regarding overdue receivables by telephone and email, including determining client payment cycle, establishing payment plans, providing historical billing data and resolving disputes and questions regarding receivables. Set tasks for follow-up where necessary and complete those tasks in a timely manner
Develop and manage excellent relationships and professional communications between your assigned Clients, Sales Reps and our Accounts Receivable department
Establish and maintain correct billing processes for your assigned accounts and ensure they are followed by Sales Reps and other responsible teams
Assist with invoice revisions and payment applications where necessary for your assigned Accounts
Work with a team of Collectors and Sales Reps with the central goal of decreasing DSO and percentage of AR over terms, while at the same time maintaining excellent relationships with client contacts
Monitor receivables daily and work towards monthly, quarterly, and year-end goals; and provide management with collections status
Assist in coordinating monthly reminder statement procedures, including updating and maintaining appropriate databases and examining statements for exactness and accuracy; monitors escrow and unallocated accounts
Monitor potential bankruptcy candidates and bankruptcy clients (including ensuring proof of claim forms are filed). Assure balances are written down accordingly to ensure realistic Receivables
Respond to client inquiries and requests (e.g., executed W-9 forms, vendor agreements, bank details, etc.)
Communicate with department management regarding trends, partner concerns and client requests; and makes recommendations for improved efficiencies
Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor
Who We Are Looking For:
Your experience includes:
Excellent English communication (written and verbal) skills
Exceptional problem solving and analytical skills
Strong interpersonal skills
Self-motivated, responsible, works well under pressure
Strong phone skills
Effective time management
Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.
Compensation: $40k
Benefits: Company benefits - Optional