Job Summary
The Billing Coordinator II plays a vital role in ensuring accurate and timely billing operations for national accounts. This position requires a detail-oriented, self-motivated individual with strong problem-solving skills and the ability to work independently and collaboratively in a fast-paced environment. The role emphasizes high productivity, adherence to established guidelines, and the ability to navigate customer requirements efficiently.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Prepare and submit pricing transmittals and invoices accurately and efficiently.Manage a consistent workload of invoicing tasks with minimal supervision.Review peer transmittals for accuracy and compliance with guidelines.Generate and analyze weekly billing escalation and aging reports.Upload invoices to customer portals and ensure adherence to client-specific requirements.Provide coverage for team leads and peers as needed, maintaining seamless operations.Perform other duties as assigned.
Knowledge, Skills, and Abilities
(A) Ability to interpret and apply policies and procedures effectively to resolve well-defined issues.(S) Strong communication skills to coordinate across departments and interact with a diverse team.(A) Capability to adjust to evolving customer requirements and internal process improvements.(A) Demonstrated ability to maintain high levels of productivity and manage multiple priorities efficiently.(K) Knowledge of billing systems, customer portal navigation, and proficiency in Microsoft Office Suite (Excel, Word, Teams).(A) Strong analytical skills for reviewing and verifying billing information.
Leadership Competencies
At DuraServ, the following competencies are essential for success in the job:
Action Oriented ● Communicates Effectively ● Customer Focus ● Decision Quality ● Drives Results ● Ensures Accountability ● Instills Trust ● Self-Development
Supervisory Responsibilities
This position has no supervisory responsibilities.
Work Environment and Physical Demands
Travel
This job requires no planned business travel.Education and Experience
High School diploma or equivalent is required. Associate or bachelor’s degree is a plus.Combined experience in this type of job role of 2-4 years with education is desirable.Disclaimer
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.