Welcome page Returning Candidate? Log back in! Billing Office Associate Job Locations US-NM-Albuquerque ID 2025-11861 College TUNY - College of Dental Medicine Position Type Full-Time Schedule Shift Monday-Thursday 9AM-5:30PM, Friday 9AM-3PM Hours Per Week 36.5 Travel As needed Category Administrative/Office Support FLSA Status Exempt Location : Country US Overview

The Billing Office Associate is a key role in ensuring the financial and operational success of Touro College of Dental Medicine’s Albuquerque clinic. This position combines credentialing and accounts receivable management to support the clinic’s revenue cycle while maintaining compliance with dental industry standards.

Responsibilities

Responsibilities include but are not limited to:

Credentialing Duties:Manage provider credentialing and re-credentialing processes with various insurance carriers.Ensure all provider documentation is accurate, complete, and submitted timely to avoid service disruptions.Maintain a credentialing database to track the status of applications and re-credentialing deadlines.Serve as a liaison between the clinic, providers, and insurance companies to resolve credentialing issues.Regularly review and update provider profiles in practice management systems to ensure accuracy.Accounts Receivable Oversight:Monitor and manage patient accounts to ensure timely payment collection and follow-up on overdue balances.Collaborate with billing staff to address insurance claim denials and discrepancies.Generate and analyze AR aging reports to identify trends and develop strategies for reducing outstanding balances.Communicate with patients to arrange payment plans as neededMaintain accurate records of all AR activities and ensure compliance with clinic policies.Administrative and RCM Support:Work closely with clinic staff and external revenue cycle management (RCM) partners to streamline workflows.Assist in gathering and verifying necessary documentation for insurance claims and credentialing applications.Monitor key performance indicators (KPIs) related to credentialing and AR processes.Participate in regular meetings to provide updates on AR performance, credentialing progress, and any operational challenges.Identify and implement innovative solutions to improve the efficiency and accuracy of credentialing and AR processes. Qualifications

Education/ Experience

Bachelor’s degree required.Previous experience in credentialing, AR, or a related field in healthcare or dental practices required.Understanding of dental billing and insurance processes is a plus.

Knowledge/ Skills/ Abilities

Proficiency in dental practice management software.Strong organizational and time-management abilities.Excellent communication and interpersonal skills.High level of accuracy and attention to detail.Ability to handle multiple tasks and prioritize responsibilities effectively.

Travel

On-site presence required for effective collaboration with clinical and administrative teams. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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