Key Objectives:

Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.

Responsibilities:

Monitor and pursue collections of unpaid receivables and take appropriate actions to resolve balances in a timely manner.  Reconcile more challenging premium differences and disputed transactions within current month.  Work with the various business units and agents to resolve differences.  Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing. Collect all payments due in accordance with and within the Chub credit term guidelines. Provide customer service support to our internal and external customers to resolve any open queries regarding premiums due. Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting.  Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.  Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved. Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices. Bachelor’s Degree or equivalent work experience in finance or accounting. Excellent organizational, time management and planning skills required. Ability to recognize and adapt to changing priorities and workflows as needed. Technical proficiency and experience in working with electronic inquiry systems, Excel, Microsoft Word and other applicable electronic tools. Willingness to display a positive, energetic and enthusiastic approach to daily work assignment. Demonstrate the ability to interact with agents, brokers, production and processing offices working to research and resolve problems. Ability to communicate well both verbally and in writing  Demonstrate the ability to work independently with minimal supervision. Demonstrate the ability to identify work processes that will enhance productivity.