Position: Billing Specialist Job Description: The Billing Specialist is responsible for preparing and analyzing documentation for all Forward Air shipment information for invoicing. This position must be able to effectively maintain accounting procedures such as accuracy and detail as well as carry out assigned projects to their completion. Core Responsibilities & Duties: + Creates scanning batches for all the different Forward Air documents + Manages and indexes the batches + Distributes the batches to the appropriate departments when complete + Compile all billing documents required for invoicing + Compare & review all billing documents to the shipment information in the AS400 system + Mark and release the billing documents for invoicing + Complete PODS are a priority and are indexed every hour throughout the day + Break-down any Forward Air billing or pod documents that are sent to corporate from the stations + Documents consist of Forward Air pros, air cargo transfer manifests, master airway bills, or other supporting documents + Monitors airway bills in audit and accessorial charges + Process invoice downloads for specific customers + Sort the billing documents + Must be available to work variable shifts and weekends + Other duties as assigned Qualifications: + Demonstrated ability to carry out assignments to their completion + Provide excellent customer service and professional etiquette + Ability to establish and maintain effective working relationships with employees and managers + Desire for a long-term career with an industry leading company + Ability to present and maintain a positive corporate image in a fast-paced environment + Proactively establish and maintain effective working team relationships with all support departments + Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc. + Desire to acquire working knowledge of company practices, methods and resources made available  + Ability to acquire working knowledge of trucking industry Skills: + The ideal candidate will possess a “can do” attitude with a “will do” work ethic + Must have the ability to work in a fast-paced environment + Strong verbal and written communication skills + Experience with excel and basic accounting including credits and debits is required + Experience with AS400 operating systems is a plus + Transportation industry knowledge and experience is a plus Forward Air is an Equal Opportunity employer. #IND About Us Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication About the Team