Job Description Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients   Ensure issues are addressed immediately and appropriate parties are informed for proper resolution   Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams   Develop a working understanding of the internal technologies required for daily functions   Communicate with various internal company departments to address problems preventing orders from billing to a customer   Partner with transportation providers to secure required documentation for customer billing   Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes Pay Rate for this role is between $17/hr.-$19/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience   Experience with Microsoft Office   Strong problem-solving skills Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.