SUMMARY

The Billing Specialist services as a key resource in the Commercial Order to Cash Operations in the research of complex items related to client contracts, details, and billing.

PRIMARY RESPONSIBILITIES

Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices Researches the delivery rules for each client and updates those delivery rules when contracts are updated Research customer agreements and addendums that outline the key rates, terms and conditions Interpret contractual terms and process billing related transactions in accordance to such terms  Assist in mid-month and month end close duties to ensure accurate and timely billing close Cultivate internal and external relationships to gain new knowledge and competencies 

QUALIFICATIONS

A minimum of 2 years of invoicing and/or billing experience is preferred Excellent communication skills; ability to interact with numerous facilities and facility departments Strong research skills Ability to work independently, achieve tight deadlines and take initiative on multiple projects Knowledge of internal control concepts related to high transactional/billing environments Demonstrate patience and overall courteous behavior when working with internal and external customers Strong organizational ability; must be able to handle multiple tasks simultaneously; detail orientated Must be a self-managing, motivated individual and have the ability to work in a deadline driven environment

KNOWLEDGE/SKILLS/ABILITIES

Intermediate knowledge in Excel Strong communication skills Handles well under pressure Some Analytical Skills SalesForce Knowledge is recommended