Contract to Hire **Job # 24560 Billing Supervisor** **Acclivity Healthcare - Your personable, proven partner!** Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent. **Compensation and Schedule for the Billing Supervisor** Billing Supervisor – Full-time, work-from-home, $30-$36 per hour, Monday – Friday, 8:00am to 5:00pm. Join an experienced team with great benefits! **Required Qualifications of the Billing Supervisor** - 5+ years of recent payment posting experience required - 3+ years of recent supervisory experience required - High school diploma or GED required - Must successfully pass a criminal background check and drug screen **Job Summary for the Billing Supervisor** Supervise the payment posting and refund teams within the central services area. Retrieve, balance, and post the lockbox payments as well as all the ERA’s for professional and facility payments. Process refunds for professional and facility entities. Oversee the daily operations of the cash management staff. Demonstrate excellent customer service and technical skills in Patient Financial Services and management of information, process, workflow and technology. Serve as a leader within Patient Financial Services with commensurate authority in accordance with organizational policies and procedures. **Responsibilities of the Billing Supervisor** - Supervise the daily balancing of cash and verify the controls for cash application functions in addition to quality control of manual payment postings and electronic funds transfer banking information for accuracy - Ensure daily cash receipts, non-cash transactions, adjustments, denial posting, write-offs, and refunds are reviewed and processed daily - Monitor daily cash transfer process for the organization to ensure funds are posted to the correct entity - Supervise and monitor daily volumes, assign and distribute workloads to the team - Ensure all unidentified payments are researched and posted - Ensure team members scan all remits and denials to the imaging system for uploading to the patient’s electronic record - Ensure liability accounts are worked daily and educate team members on findings to reduce liability account posting - Supervise and review accounts on the Credit Balance report to ensure refunds and/or adjustments are posted in a timely manner - Monitor staff entries to ensure the integrity and accuracy of cash and accounts receivable transactions - Check both hospital and professional accounts to resolve any outstanding patient balances before issuing refund - Perform quality control review of patient/insurance refund entries to ensure work complies with all cash-related procedures and financial control policies set by the finance department - Ensure daily and monthly cash reports are accurate and completed in a timely manner - Monitor unallocated report to ensure accounts are resolved daily - Report unresolved liability accounts to management on a weekly basis - Ensure all zero pay EOBs are processed monthly for both professional and facility claims - Assist with progressive discipline regarding attendance, performance, and all aspects of department and organizational policy - Responsible for department’s overall performance and for motivating team members to exceed department goals and objectives - Develop streamlined processes and bring structure to the department - Mentor the team through positive reinforcement of processes **About the Company** This local hospital system has been providing hope, healing and the best health care for families since 1983. Today, they stand as Arizona’s fastest growing patient-focused system and as one of the national leaders in advanced care. Over the last four decades, they’ve grown beyond the walls of a hospital to build a network of care centers and facilities that can better serve their patients of the greater Phoenix area and of the state of Arizona, as well as from around the world. Their success is a testament to the shared passion their teams have for care and our commitment to working together to bring a brighter future for their patients, their communities and their employees. They are currently seeking a proactive and enthusiastic Billing Supervisor to join their team! Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability