Description We are offering a permanent employment opportunity for a Billings and Collections Representative in PORTLAND, Oregon. In this role, you will be primarily responsible for resolving large balance accounts, re-establishing defaulted payment plans, and ensuring a positive customer experience while resolving patient accounts in a timely manner. Responsibilities: • Efficiently process customer credit applications and maintain accurate customer credit records. • Handle large balance, payment plan default, and internal bad debt accounts. • Make outbound calls to request payment of account balance, negotiate payment plans, or utilize other account resolution methods. • Send specialized letters to coordinate information between patients and insurance companies to obtain payment on claims. • Review accounts and pre-screen patients for potential financial assistance discounts. • Analyze billing issues and patient questions to determine the next course of action such as updating status codes and fiscal fields. • Research payment discrepancies and coordinate appropriate corrections. • Request adjustments in line with company guidelines and approval authority limits. • Maintain confidentiality of all patient demographic, medical, and financial information. • Comply with all applicable Federal, State, and local laws, regulations, and requirements. Requirements • Knowledge of billing functions • Experience with claim administration • Familiarity with various methods of payment processing • Experience in customer support roles • Ability to handle and resolve complaints • Knowledge of HIPAA-regulated procedures and requirements Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .