At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Responsibilities:

Responsible for providing direct service and support to the users for a wide variety of medical devices and peripherals within the BayCare system. Work extensively with the incident management system and is responsible for fulfilling end user requests and resolving issues on medical devices in accordance with established SLAs and CES procedural standards. Typical responsibilities involve Preventive Maintenance (PMs), calibration/maintenance of medical devices, and responding to break/fix service requests. Ensure that all the components necessary to support the medical device are in place and functional, such as power/surge protections, computer equipment, cabling, etc. Responsible for moving and configuring setup of relocated medical devices. Deploy or work with Information Services to refresh computers, transfer data, and move software from old system to new. Decommissioning and proper disposal of End of Life (EOL) medical devices. Provide local assistance to other areas during down times to help troubleshoot issues. Support various CES Field Service teams and IS Resolver groups (ex. FS Project Team, IS Field Services, and other IS Resolver groups not located locally). Provide assistance with Vendors to install Vendor Hardware and Software. Required to participate in CES related projects as directed and to assist with technology refresh, inventory management, system imaging/staging, and medical device distribution. Have a working knowledge of regulations, rules, and policies pertaining to medical equipment and ensures these standards are followed by outside vendors as needed.

Minimum Qualifications:

Required - 1 year - Related experience in lieu of Technical Training/Program.Required - Technical - Biomedical; Or - Technical - Electronics; Preferred - Associates - Related Field

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Location: Winter Haven, FL 

Status: Full Time, Exempt: No

Shift Hours: 7:00am-3:30pm

Weekend Work: Occasional

On Call: Yes

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled