Biomedical Engineer Intern

(Code: ZR_8_JOB)

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Duties & Responsibilities:

Assists in preventive maintenance, calibration, audit, repairs, condemnation, decommissioning and discarding of medical equipment.  Executes in-house technical services and products such as, but not limited to, PMS, diagnosis, medical device testing equipment, spare parts, applications training, etc. Maintains the PMS Calendar and regularly updates monitoring records on all assets serviced by the company. Will also be trained in technical support, customer service and relationship management activities with WPI clients. Addresses technical requests coming in via walk in, phone in, email, sms, among others. Supports fellow engineers preparing for their effective completion of job orders. Ensures quality readiness of the machines and materials by which to conduct quality technical servicing work Maintains the physical orderliness of the equipment for servicing as well as the resources to support quality servicing work. Assists in the monitoring and management of spare parts inventory. Formulates quotes and transmits PMS contracts. Trains customers’ personnel – end user & biomedical personnel – on operations, quick troubleshooting, etc. Reports technical service concerns to immediate supervisor. Promotes quality customer relationships through 24/7 accessibility of technical services and support via phone, sms, and email, among others. Contributes to the improvement of TSG processes and delivery of services in terms of work quality consistency, response time, traceability, efficient resource deployment, etc. Shares marketing intelligence as gathered in the technical servicing sphere. Attends training programs and learning sessions for the enhancement of professional, technical, and personal proficiencies. Performs such other duties and responsibilities analogous, germane, or related to and/or implied from the above enumeration of duties and responsibilities.

 

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