Job Summary

Provides clinical equipment services under the close supervision of management. Duties include, but are not limited to, validation and inspection of clinical equipment for completeness, mechanical and electrical safety, and proper operation. The individual also performs planned maintenance inspections, calibrations, and repairs of general biomedical equipment. Assists other technicians in the troubleshooting and major repair of complex equipment.

Responsibilities

Technical Service
• Perform initial incoming inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment
• Repair, install, and calibrate general biomedical equipment
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
• Maintain biomedical expertise through ongoing training and education
• Assist with Service Operations Special Projects as assigned

Regulatory Compliance
• Ensure the accuracy and integrity of the equipment database to include the inventory, preventative maintenance schedules, nomenclature, and service history
• Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
• Responsible for ensuring all service and documentation is complete, timely, and accurate


Account Relationship Management
• Build and maintain customer relationships
• Discuss equipment status and functionality with clinicians

Inventory
• Perform periodic inspections of current inventory status
• Verify the completion of security analysis for new customer equipment
• Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
• Maintain the accuracy and integrity of the equipment database to include inventory, preventative maintenance schedules, nomenclature, and service history
• Make recommendations regarding inventory

All other duties as assigned
Take call as needed

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
(Essential duties common to all positions)

1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.

Education 

• Associate's Degree (Required) Education: Associate’s degree in a technical/electronics field Experience: 3 months experience working with biomedical equipment in a clinical engineering environment preferred Substitution: Equivalent military experience or two years of equivalent experience may substitute for Associate’s degree

Credentials 

• Drivers License (Required)

Work Schedule: Varies

Status:  Full Time Regular 1.0

Location: Memorial Hospital

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Connie S. Pratt connie.pratt@vandaliahealth.org