As part of our continued growth, we are looking for a BizOps Analyst!

In this role, you will operate Shift4 core systems, analyze data lakes, build new monitoring methods and deliver better visibility and stability to Shift4 information services.

 Responsibilities:   

Develop methods with BI, RND, IT and other business units to support the information system’s stability. Monitor business applications’ health using a variety of technologies. Become an application expert and support business issues and bugs around it Build Kibana (ELK) base dashboards and SQL-based reports. Analyze systems malfunctions in real-time using multiple analyzing and Big data tools. Produce Root Cause Analysis post incidents and manage the process of proper fixes and future mitigation. Manage real-time incidents, communicate with IT operators, Business users, and management,  act as a focal point and lead the incident to proper resolution in the most responsible manner.  

Requerments:

Analyst - Strong analytical skills & Data orientation with the ability to collect, organize and analyze significant amounts of information with accuracy. Strong problem-solving skills and attention to details SQL - mandatory. Firm knowledge in SQL coding. Kibana – knowledge in Kibana analysis, create reports/dashboards - advantage. Resilient – be able to sustain critical incidents. Possess excellent organizational and interpersonal communication skills. Working in a Production environment – a strong advantage B.Sc. in Industrial Engineering/math/information system or other quantitative fields