Taguig City, Metro Manila, PH
4 days ago
BizOps Project Coordinator - Remote, Philippines
BizOps Project Coordinator - Remote, Philippines

Application Deadline: 14 March 2025

Department: BizOps

Employment Type: Full Time

Location: Philippines

Reporting To: Trisha Aguilar



DescriptionAbout Magic
We are a leading modern outsourcing platform, that connects SMBs to high-quality remote Executive Assistants. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.\n
Background

\nOur company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.

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\nWhy does this role exist

\nWe are seeking a highly motivated and detail-oriented Project Coordinator with a foundational understanding of AI concepts and prompt engineering to join our team and play a key role in driving our company's success.  As a Project Coordinator, you'll be a key player in our operations, helping to ensure that our projects run smoothly from start to finish. You'll be working closely with various internal departments such as Marketing, Recruitment, Sales, and Operations teams and coordinating efforts and ensuring that our project plans align with our company's overall objectives. Your role will involve understanding our project roadmaps, implementing plans, and gathering feedback to optimize our processes.

Key Responsibilities\nUnderstand and follow our project roadmaps and implementation plans, making sure they align with our company's goals.\nServe as the main point of contact for project-related questions and issues, providing timely and effective solutions.\nGather feedback from stakeholders and customers to assess project performance and identify areas for improvement.\nHelp develop project documentation, including project plans, status reports, and risk assessments\nWork closely with various internal departments to ensure smooth project rollouts.\nKeep track of project progress, using data to make decisions that optimize outcomes and achieve project milestones.\nContinually look for ways to improve our operational processes and procedures to boost efficiency and effectiveness.\nThe impact you’ll make: \nProject Planning and Execution:\nDevelop detailed project plans based on the roadmap and implementation strategies.\nCoordinate with the Product and Operations teams to ensure all project activities are carried out according to the plan.\nMonitor project progress, adjust plans as necessary, and ensure projects are completed on time and within budget.

\n\n\n\nCross-Functional Collaboration:\nAct as a liaison between the Product and Operations teams, facilitating communication and collaboration.\nCoordinate with different teams through Slack or virtual meetings to ensure smooth project rollouts and implementation.

\n\n\n\nFeedback Collection and Analysis:\nImplement mechanisms for collecting feedback from stakeholders and customers throughout the project lifecycle.\nAnalyze feedback to assess project performance and identify areas for improvement.

\n\n\n\nDocumentation and Reporting:\nAssist in the development of project documentation, including project plans, status reports, risk assessments, and final project reports.\nRegularly update project stakeholders on project status, risks, and changes.\nMaintain accurate and up-to-date project records and documentation

\n\n\n\nProcess Improvement & Automation:\nRegularly review operational processes and procedures to identify areas for improvement.\nPropose and implement changes that leverage AI solutions and prompt-engineering techniques to streamline operations and reduce manual effort in routine tasks.\nUtilize AI to enhance existing project workflows.\nDevelop and test prompts to enhance accuracy and functionality, ensuring that AI-driven processes deliver reliable results.

\n\n\n\nStakeholder Management:\nServe as the main point of contact for all project-related inquiries from stakeholders.\nEnsure stakeholders are kept informed about project progress and any changes to the project plan.\nBuild and maintain strong relationships with stakeholders, promoting a culture of transparency and collaboration.\n\n\n

Skills, Knowledge and ExpertiseRequired Experience:\nProven experience in project coordination, operations, or a similar role.\nStrong understanding of project management principles and methodologies.\nBasic understanding of AI concepts, including prompt engineering.\nExcellent organizational and time management skills, with the ability to manage multiple projects simultaneously.\nStrong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.\nProficiency in project management software and tools.\nSelf-motivated and results-driven, with a strong sense of ownership and accountability.\nAbility to analyze data and make informed decisions based on feedback and metrics.\n
Your superpowers are… \nStrong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.\nProficiency in project management software and tools.\nSelf-motivated and results-driven, with a strong sense of ownership and accountability.\nAbility to analyze data and make informed decisions based on feedback and metrics.\nA meticulous attention to detail and a data-driven approach to problem-solving.\nExceptional organizational skills and the ability to manage multiple tasks efficiently.\n
You should apply if… \nYou have a proactive mindset, always looking for ways to improve processes and outcomes.\nYou are adaptable and resilient, capable of responding to changing priorities and project scopes.\nYou are passionate about data accuracy and have a knack for spotting trends and insights.\nYou enjoy working in a dynamic environment and can pivot between tasks seamlessly.\nYou are a strong communicator who values collaboration and transparency.\nYou have a track record of driving process improvements and operational excellence.\nYou are familiar with vendor management and enjoy the challenges of platform maintenance and support.\n
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