16271 Willow Creek Road, Lewes, DE, USA | 110 Hertrich Collision Center of Lewes | Full Time Body Shop Estimator / Collision Center Estimator / Auto Insurance Adjuster Extremely Competitive Salaries & Incentives - Top Benefits- 401k - Paid Vacations & Holidays - Employee Discounts We see our customers after experiencing one of their worst days.....A CAR ACCIDENT! Here at Hertrich Collision Centers we strive to make that terrible day turn into the best customer service experience they deserve. By paying attention, to our customers' needs and wants while going beyond our desire to help. Do you genuinely enjoy helping others?....Do you truly care about those around you in their time of need?...... Then continue reading , The Hertrich Collision Centers are what you have been looking for. Estimator / Adjuster Responsibilities : Greet all customers/vendors in professional and courteous manner Automotive Body Shop Estimators examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre-loss condition Prepare damage reports in an accurate and efficient manner Computes cost of replacement parts and labor to restore vehicle to condition specified by customer Develop and maintain an excellent working relationship with insurance industry, fleets, manufacturers, their representatives and customers Obtain signatures, process paperwork, and computer entries according to company standards Keeps customer informed and updated on the status throughout repair Dispatches and maintains an organized workload Other duties as instructed by management Estimator / Adjusters Qualifications: + 3+ years of prior automotive body shop estimating/ collision center estimator/ insurance adjuster/ collision center adjuster experience + Effective communication and written skills to provide excellent customer service + Confidence in handling high volumes under pressure + A good outstanding of vehicle repair and insurance process to effectively communicate with customer, insurer, and repair personnel + Knowledge and experience working with insurance companies, preferred + Strong organization and computer skills + High School diploma or equivalent required, continued field related education is preferred + Must have a valid driver's license with few to no points The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available. "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. "