Westminster, CA, US
13 days ago
Body Shop Manager

Honda World in Westminster is seeking a motivated Body Shop Manager to lead our body shop operations. If you're passionate about delivering high-quality repairs, ensuring productivity, and providing outstanding customer service, we want you to join our team!

 

Why Work for Honda World?

Industry-Leading Reputation: Join a trusted brand known for excellence and customer satisfaction. Career Growth Opportunities: We support professional development and provide paths for career advancement. Collaborative Culture: Work alongside a supportive team that values teamwork and innovation. Commitment to Quality: Be part of a team dedicated to delivering the highest standards in automotive repair and service.

Working as our Body Shop Manager means taking on a dynamic leadership role where every day presents new challenges and opportunities. You’ll manage a dedicated team of technicians, ensuring that high-quality repairs are completed efficiently, while fostering strong relationships with customers and insurance adjusters. The role is a mix of hands-on problem-solving, strategic planning, and customer service, all within a fast-paced environment where attention to detail and safety are paramount. The ideal candidate would have prior body shop management experience with a proven record of accomplishment.

 

Body Shop Manager Job Responsibilities

Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates and monitors the performance of all body shop employees. Prepares and administers an annual operating budget for the body shop. Directs and schedules the work of all body shop employees. Establishes and maintains good working relationships with insurance adjusters and customers to encourage repeat and referral business. Monitors technicians' daily productivity reports and corresponding payroll records. Gives fair estimates on costs and time required for bodywork. Follows up on parts department orders to ensure parts availability. Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Checks the quality of completed work. Handles customer complaints immediately and according to the dealership's guidelines. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Provides necessary training. Ensures that proper safety equipment is available and being used properly. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors the maintenance of paint booths, frame straightening equipment, and other large, fixed assets to ensure long-term usage and value. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Attends managers’ meetings. Maintains professional appearance. Performs other duties as needed. Acceptable attendance and punctuality.

Work Environment

Shop/service bay and office setting, with exposure to noise, dust, fumes, and various materials.

 

Body Shop Manager Compensation and Benefits

On top of competitive pay, we are proud to offer…

Top-of-the-line benefits including Health Insurance starting under $200 per month. Vision, and Company Paid Life Insurance Employee Assistance Plan 401k with Company Match Lucrative Paid Time Off that accrues from Day 1 An excellent menu of voluntary benefits!
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