Position Overview:

We are seeking an experienced Body Shop Manager with a strong background in the RV industry to lead and oversee our body shop operations. The ideal candidate will be responsible for managing repair processes, ensuring high-quality service, maintaining profitability, and fostering a positive team environment. This role requires hands-on leadership, strong customer service skills, and the ability to manage workflow efficiently.

Key Responsibilities:

Operational Management: Oversee all body shop operations, including damage assessments, repair processes, and quality control. Team Leadership: Recruit, train, and supervise body shop technicians, estimators, and other support staff. Work Scheduling: Manage work assignments and ensure timely completion of repairs to meet customer expectations. Repair Quality Assurance: Ensure all repairs meet industry standards and company quality expectations. Customer Service: Communicate with customers regarding repair status, estimates, and completion timelines, ensuring a positive experience. Vendor & Insurance Coordination: Work with insurance companies, suppliers, and vendors to secure approvals and manage parts inventory. Financial Oversight: Maintain profitability by controlling costs, improving efficiency, and increasing revenue through effective workflow management. Compliance & Safety: Ensure that all work complies with safety regulations, industry standards, and company policies. Process Improvement: Continuously evaluate and implement new processes to enhance efficiency, customer satisfaction, and profitability.