Job Description

Bookings Team Leader

Location: Oaks Hospital, Colchester

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

Oaks Hospital is one of Essex's leading private hospitals with an excellent reputation for delivering high quality private hospital treatments and services.

Located on the outskirts of Colchester, the hospital opened on this site in 1994 and currently has 57 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay.

The role:

We currently have a great new opportunity for a Bookings Team Leader to join our team at Oaks Hospital, based in Colchester. We are looking for a result-driven, self-motivated Team leader for the Hospital’s Bookings Team.  

As Bookings Team Leader will have great communication and interpersonal skills and will be able to demonstrate experience in leading a team and working to targets.

You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.

This is a busy and demanding role so candidates will need to be enthusiastic, highly motivated and have a flexible approach to their role to ensure the needs of the service are met.

You will supervise the day-to-day activities of the team, build quality relationships, and provide a positive patient experience in line with expectation.

What you’ll bring with you:

Be confident in engaging with a variety of people particularly in a high-end settingExcellent communication skills both face to face, over the phone and in writingProven ability to make decisions and establish priorities under conflicting demandsVery organised, a good communicator with a high degree of computer literacyThe ability to make decisions and use your initiativeA flexible and positive attitude

Benefits:

25 Days Leave + Bank HolidaysBuy & Sell Flexi Leave OptionsPrivate Pension where Ramsay will match up to 5% after a qualifying periodFlexible shift patterns available where possibleEnhanced Competitive Parental Leave PoliciesPrivate Medical Cover with option to add partner & dependantsLife Assurance (Death in Service) x3 base salaryFree Training and Development via the Ramsay AcademyFree Parking on site (where possible)Subsidised staff restaurant (where possible)Concerts for CarersEmployee Assistance ProgrammeCycle2Work scheme available, in partnership with HalfordsThe Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all.  

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.