Overview BigBear.ai is seeking a motivated, career and customer-oriented Border Security Operations SME to join our team supporting U.S. Customs and Border Protection. What you will do Serve as Subject Matter Expert (SME) to CBP on border processing and case management systems with extensive functional analysis of various current and emerging processes to assist with the enhancement of existing systems and development of new systems Liaise with government organizations and non-government agencies, such as university research and engineering departments and industry partners, to assess emerging technologies in support of CBP needs Guide and track the planning and execution of programs, to include cost, schedule, resources, and processes Lead / facilitate meetings, working groups, reviews, and briefings to include developing reports, presentations and associated documentation. Provide post meeting summaries and meeting minutes Participate in current and emerging technology demonstrations and formal testing events, both in a laboratory and in a field environment Works closely with other program leaders, such as the Chief Engineer/Architect, to develop product roadmaps and test development functionality Coordination of deployments of multiple projects with competing timelines Risk Management and strategic planning for mission critical application What you need to have Bachelor's Degree A minimum of (10) ten years of operational experience in CBP case processing systems and workflow Experience in overseeing the management and development of the IT developed applications, which are critical to border security operations and interagency collaboration Experience in Project Management and providing leadership guidance to a development team, overseeing project timelines, scope of work, and budget considerations to successfully deliver complex technology projects In-depth knowledge of CBP use and implementation of biometrics for screening and vetting Experience with use case development and requirements derivation Must be a U.S. citizen Able to obtain and currently hold a CBP BI What we'd like you to have Experience in gathering field requirements to technical staff, and training field personnel on the use of developed technology Ability to work in a high-pressure, tight-deadline environment Superior written and oral communication skills are essential Must be able to multitask efficiently and progressively and work comfortably in an ever-changing data environment Excellent verbal/written communication and problem-solving skills; ability to communicate information to a variety of groups at different technical skill levels About BigBear.ai BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on BigBear.ai’s predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in Columbia, Maryland, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.